Construction Equipment Trends

2 Explosive Industrial & Construction Equipment Trends

Geoffrey Francis

Customers, Dealerships, and Manufacturers can leverage Usership and EaaS to create a competitive advantage against their competition.

Construction Equipment

12 Critical Opportunities: Selling Aftermarket (Parts, Service, Services)

Geoffrey Francis

Most dealerships have Aftermarket opportunities related to parts, service, and services sales.

SWOT Analysis

SWOT Analysis: Transform & Succeed Against Competition

Geoffrey Francis

Doing a SWOT analysis is a potent way to evaluate your company and its competition. It gives greater insight into a business and its products in a competitive environment.

WIP Machines = Service Department Growth

Ignite Strong Service Department Performance

Felix Delgado

Dealerships that want to make their service departments more efficient need to measure performance. Dealer Management Systems (DMS) offer the information that a service manager needs. This action plan can be implemented in transportation or heavy equipment dealership service departments to improve customer satisfaction, sales and profitability.

Service Department Absorption

SERVICE DEPARTMENT ABSORPTION: Key to Success!

Geoffrey Francis

Dealerships need the highest Absorption possible. 100% is the minimum goal. Parts & Service Department Absorption is a measurement of business health. High performing dealerships are well beyond the performance level noted above. With changes, including clear strategy and marketing plans specific to your sales of labor, parts, services, and accessories, significant improvements can be made.

Service Marketing

5 Powerful Service Marketing Strategies for Success

Geoffrey Francis

Services are not tangible; it is up to you to clearly articulate what your company can do for customers. Service Marketing  requires specific strategies.