Consultative Selling

1 Genuine way to Improve Sales: Consultative Selling

Felix Delgado

Product training is normally the focus when the subject of training sales people comes up. Consultative Selling focuses on the soft skills required to connect with customers and partner to help meet their needs. Research has shown that 70% of a customer’s decision to buy is based on a favorable interaction with a sales representative and the organization they represent.

Service Department Absorption

SERVICE DEPARTMENT ABSORPTION: Key to Success!

Geoffrey Francis

Dealerships need the highest Absorption possible. 100% is the minimum goal. Parts & Service Department Absorption is a measurement of business health. High performing dealerships are well beyond the performance level noted above. With changes, including clear strategy and marketing plans specific to your sales of labor, parts, services, and accessories, significant improvements can be made.